SHIPPING POLICY

At Sadia Tariq, we take care in ensuring that every order is carefully prepared, securely packaged, and delivered to you in excellent condition.

1. ORDER PROCESSING

1.1. Orders are processed once payment has been successfully confirmed.

1.2. Orders are generally dispatched within the processing timeframe communicated on the website. Processing times may vary depending on product availability, order volume, collection launches, or whether an item is made to order.

1.3. Once your order has been dispatched, you will receive the relevant shipping or tracking information, where available.

2. DELIVERY

2.1. Delivery timelines are estimates and may vary depending on the destination, courier service, weather conditions, public holidays, customs clearance, and other circumstances beyond our control.

2.2. Delivery timelines do not include any additional time required for customs clearance or other regulatory procedures for international shipments.

2.3. Customers are responsible for providing a complete and accurate delivery address, contact number, and other information required for successful delivery.

2.4. Sadia Tariq will not be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

3. DOMESTIC SHIPPING

3.1. Orders within Pakistan are delivered through our designated courier partners.

3.2. Applicable domestic shipping charges, if any, will be displayed at checkout.

3.3. Once an order has been handed over to the courier, delivery is subject to the courier's operational timelines and service coverage.

4. INTERNATIONAL SHIPPING

4.1. Sadia Tariq ships to selected international destinations. Available countries and shipping options will be displayed at checkout.

4.2. International delivery charges are calculated based on the destination, shipment weight, courier service, and applicable shipping rates.

4.3. International orders may be subject to customs duties, import taxes, clearance charges, or other fees imposed by the destination country.

4.4. Any such duties, taxes, or charges are the responsibility of the customer unless explicitly stated otherwise at checkout.

4.5. Customs policies and charges vary by country. Customers are advised to check their local import regulations before placing an international order.

5. COURIER DELAYS & UNDELIVERED ORDERS

5.1. While we work closely with our courier partners to ensure timely delivery, Sadia Tariq cannot guarantee delivery dates where delays arise due to circumstances outside our control.

5.2. Such circumstances may include customs delays, weather conditions, strikes, public holidays, transportation disruptions, incorrect addresses, or other unforeseen events.

5.3. If a shipment is returned to us due to an incorrect address, failed delivery attempts, refusal to accept the shipment, or unpaid customs charges, any applicable re-shipping or associated charges may be borne by the customer.

6. ORDER TRACKING

6.1. Where tracking is available, customers will receive tracking information once the order has been dispatched.

6.2. Customers may use the provided tracking information to monitor the progress of their shipment directly through the relevant courier service.

7. DAMAGED PACKAGES

7.1. Customers are advised to inspect their package upon delivery.

7.2. If an order appears visibly damaged upon arrival, please document the condition of the package and contact our customer support team as soon as possible.

7.3. Any product-related claim will be handled in accordance with our Returns & Exchange Policy.

8. SHIPPING & RETURNS

8.1. Shipping charges are generally non-refundable unless the issue is determined to have resulted from an error on the part of Sadia Tariq.

8.2. Approved returns or exchanges are subject to the terms and conditions outlined in our Returns & Exchange Policy.

8.3. For international returns, customers may be responsible for return shipping, customs duties, taxes, and other applicable charges, unless otherwise determined by Sadia Tariq.

9. CONTACT US

For questions regarding your order, delivery status, or shipping, please contact our customer support team through the contact details provided on the Sadia Tariq website.

Sadia Tariq
Thoughtfully crafted. Carefully delivered.