How can I place an order?
In which countries Saadia Tariq Ship to?
Saadia Tariq offers shipping worldwide.
What is the estimated delivery time and cost?
For online orders of Ready to Wear items within Pakistan, the delivery time is 3-5 working days. For international orders, the delivery time is approximately 7-10 working days.
For Made to Order items, the production and delivery time is longer, taking up to 7-8 weeks.
If your order does not reach you within the specified time frame, please contact our customer service team for assistance.
Do you offer same day delivery?
Unfortunately, we do not currently provide same day delivery service.
Why did the item in my shopping bag disappear?
It's important to note that adding an item to your shopping bag does not guarantee its availability for purchase. If another customer completes their purchase of the same item while it's in your shopping bag, it may become out of stock. In such cases, we recommend revisiting the website at a later time when the item is restocked and placing a new order.
Is my package insured and do I need to sign for it?
Yes, all purchases made from Sadia Tariq are insured against theft and accidental damage during transit to your specified shipping address. However, once the package is delivered and signed for at the designated address, the insurance coverage ends.
To ensure the safe delivery and integrity of your purchases, we require a signature as proof of delivery for all orders. This helps us ensure that the package reaches the intended recipient and prevents unauthorized delivery.
Please note that we are unable to authorize delivery of packages without a signature to maintain the security and accountability of your order.
Can I modify or cancel my order after it has been placed?
We understand that there may be circumstances where you need to make changes to your order. If your purchases have not yet been prepared for dispatch, we can assist you with canceling an item, changing the size, or updating your billing and shipping details.
For online payment-based orders, cancellation is only possible within one week from the time of placement. However, please note that once an order has been processed and prepared for dispatch, we are unable to combine orders or add additional items to an existing order.
If you require any amendments to your order, kindly contact our customer service team for further
How can I track my order?
After placing your order, you will receive an Order ID and Order Confirmation via email. This unique Order ID serves as a reference to track your order(s). You can also find this information by signing in to our website.
If you are not a preferred customer, you can contact our Customer Care team and provide them with the tracking number. They will be able to assist you in finding out the current status of your order.
Tracking your order allows you to stay updated on its progress and estimated delivery date. If you have any further inquiries or require additional assistance, please don't hesitate to reach out to our Customer Care team.
What should I do if there is a fault with the product?
If you have received a faulty, damaged, or incomplete item, we apologize for the inconvenience caused. Please contact our customer service team immediately to report the issue.
Our customer service team will assist you in resolving the problem. Depending on the specific situation, we may offer options such as exchanging the faulty item for a different product of equal value or providing you with online store credit for the same amount (excluding shipping costs).